What Heritage Clients Need to Know About
Their Domain Name
Article Written By :Robert SchonhoffDate : 07/20/2011
If you purchased your domain name from a registrar other than Heritage "HIT", please disregard this notice.
If you purchased your domain name from Heritage, "HIT", please read below for VERY IMPORTANT INFORMATION.
It has come to our attention that if you registered your domain name with Heritage, there is a good chance that you MAY NOT be listed as a contact person for your domain name registration and renewal.
When you signed on with HIT, you purchased a registration for your domain name and web hosting for your website. Since I was not an employee of HIT, I do not know the time interval that you may have paid for. Whatever amount of time is, your domain name and web hosting will have to be renewed at some point in time. For you to continue using your domain name you will have to be notified of its renewal date or it will expire.
Why is
this important?
In order for you to know when your
domain name is up for renewal you
must be listed as the contact person
for your domain name. Because HIT
registered your domain name in their
name, your contact was omitted and
therefore you
will not receive the notice. This
means your domain will expire and
shortly after it does your website
may go down and you will no longer
own that name. Secondly, being a
contact allows you to also make
changes to the name server entries
if you decide you want to move your
web site and email to another
hosting company.
What Can You Do? First thing to do is check the registered information on record about your domain name by clicking this link www.whois.net. On their main page enter your domain name into the first block labeled "WHOIS Lookup" and then toggle the dropdown for your suffix, i.e., .com, .net, .whatever your domain name is and click "GO".
If you DO NOT see your name, email and phone number listed in any of the contact information fields: Registrant Contact; Administrative Contact; Technical Contact, you should be concerned. You will also notice one of the last entries titled "Name Servers or Domain Servers". These are the servers your actual website resides on. You will probably see an entry like this:
ns0.heritagedns.com
ns1.heritagedns.com
ns2.heritagedns.com
ns3.heritagedns.com
The name servers listed above are
now FIBERNET Name Servers and they
are where your current website
resides. If the Name Servers are NOT
the same as those listed above, then your web
site may no longer be with FIBERNET.
How to get your name listed as a point of contact?
I have called FIBERNET about this
issue and was told by their tech
support staff that they can assist
users with this issue for a fee of
$25. This is a small price to pay to
know that you are the point of
contact for your domain name.
To see how domain name registration
is supposed to look like, click here
www.whois.netand enter
dvmark.com.
If you are unaware that on March 8th
2011 HIT Web Design went out of
business
please
read this article.
Digital Vision is a full service web
design and hosting company and would
be able to assist you in making the
right decision as to what to do
next. Contact
us here or call 210-888-9296
or 830-629-0456
Robert
Schonhoff
Web Developer
